Last uPDATED: jANUARY-28-2025

Privacy Policy

1. Introduction

This Privacy Policy outlines how Digital FYI Media ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our website visitors, customers, and users of our services, including any Application-to-Person (A2P) messaging interactions.

By using our website, including any TapConnector website, owned or managed by, Digital FYI Media, and our services, or engaging in A2P communications with us, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of personal and non-personal information, including:

Personal Information Provided by Users: Name, mailing address, email address, and phone number, payment information, including credit card details, account preferences (e.g., opt-in for newsletters, promotional materials, business contact details (e.g., company name, title)

Automatically Collected Information: Internet Protocol (IP) addresses and device information, browser type, operating system, and visit time stamps, user activity on our website, cookies and tracking technologies (see Section 6)

Information from Third-Party Services: Data obtained from our affiliates, partners, or service providers and publicly available data.

3. How We Use Your Information

Your information is collected for the following purposes:

Providing and Improving Services: To establish and maintain your account, process payments, fulfill service requests, and enhance user experience.

Marketing and Communication: To send promotional materials, newsletters, and relevant updates (only with your consent). You can opt out at any time.

Customer Support: To respond to inquiries, provide support, and enhance customer service.

Security and Fraud Prevention: To prevent fraudulent activities, enhance security measures, and comply with legal obligations.

Analytics and Research: To analyze website usage, improve our products/services, and conduct research and surveys.

A2P Messaging Compliance: For users opting into SMS or automated messaging services, we comply with all applicable telecommunications regulations; ensuring messages are relevant and consent-based.

4. Sharing of Information

We do not sell your personal information. However, we may share your data in the following circumstances:

With Trusted Service Providers: Payment processors, marketing platforms, data analysis services, and customer support tools (only as necessary to perform their functions).

With Business Affiliates: If services are jointly provided with our affiliates or partners.

Legal Compliance: If required by law, court order, regulatory obligations, or to enforce our rights.

Business Transfers: If we undergo a merger, acquisition, or asset sale, customer information may be transferred.

5. Data Retention & Security

We store your information securely and retain it only as long as necessary for the intended purposes or legal obligations.

Security measures include: Secure Socket Layer (SSL) encryption, firewalls and intrusion detection systems, limited access to authorized personnel only.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience. You can manage cookie preferences via your browser settings. Disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the right to: Access, update, or delete your personal information, opt-out of marketing communications, withdraw consent for data processing (subject to legal requirements)

For requests, contact us at: [email protected]

8. A2P Messaging Policy

For users engaging with our SMS and A2P messaging services:

You must provide explicit consent before receiving messages. Message frequency varies based on service engagement. Standard message and data rates may apply. You can opt out anytime by replying "STOP."

We adhere to telecommunications regulations and will not send unsolicited messages.

9. Third-Party Links & External Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their privacy policies before providing personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised "Last Updated" date.

11. Contact Information

If you have any questions or concerns, please contact us at:

TapConnector

c/o Digital FYI Media

42 Angelgate Rd.

Brampton, ON

Email: [email protected]

Phone: 905-497-3763

For unresolved privacy concerns, you may contact the Office of the Privacy Commissioner of Canada at: www.priv.gc.ca or call 1-800-267-0441.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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