Privacy Policy

TapConnector.com ("we," "us," "our") is committed to protecting your privacy and ensuring compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services.

1. Information We Collect

We collect various types of personal information in order to provide and improve our services. This includes:

Personal Identifiable Information (PII): Name, email address, phone number, business information, and mailing address.

Billing and Payment Information: Payment details, transaction records, and billing addresses.

Technical Data: IP address, browser type, device information, and cookies.

Usage Data: Information about how you interact with our website, services, and marketing campaigns.

Third-Party Data: Information received from service providers, affiliates, or public databases where applicable.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and improve our services.

To process payments and fulfill orders.

To send transactional and promotional communications.

To personalize your experience based on your preferences.

To comply with legal and regulatory requirements.

To detect and prevent fraud, security threats, and abuse.

Legal Basis for Processing: We collect and process personal data only with your consent, for contractual necessity, or in accordance with legal obligations under Canadian privacy law.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze website performance. These technologies help us:

Recognize returning visitors.

Provide personalized content.

Analyze traffic patterns and improve service reliability.

You can manage or disable cookies through your browser settings.

For more details, refer to our Cookie Policy.

4. Data Sharing & Third-Party Disclosure

We do not sell personal data. However, we may share personal information with:

Service Providers: Payment processors, hosting providers, marketing platforms, and CRM systems.

Business Partners & Affiliates: Where collaboration is necessary to provide integrated services.

Legal & Regulatory Authorities: If required by law, court orders, or regulatory obligations.

If data is transferred outside of Canada, we take necessary precautions to ensure compliance with PIPEDA and applicable privacy standards.

5. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data retention periods include:

Transaction records: Minimum of 7 years (per financial regulations).

Account-related data: Retained while the account is active or until deletion is requested.

Marketing & Analytics Data: Retained for up to 24 months unless the user opts out.

Upon expiry of retention periods, data is securely deleted or anonymized.

6. Your Rights & Choices

Under PIPEDA, you have the following rights:

Right to Access: Request a copy of your personal data.

Right to Correction: Request corrections to inaccurate or incomplete information.

Right to Withdraw Consent: Opt out of marketing communications or data processing.

Right to Erasure: Request deletion of your personal data (subject to legal exceptions).

To exercise these rights, contact us at: [email protected].

7. Security Measures

We implement industry-standard security measures to protect personal data, including:

SSL Encryption for data transmission.

Restricted Access to sensitive information.

Regular Security Audits to detect and prevent vulnerabilities.

While we take extensive precautions, no online system is 100% secure.

Users are encouraged to adopt best security practices when using our services.

8. International Data Transfers

If your data is stored or processed outside of Canada (e.g., cloud providers in the United States or Europe), we ensure compliance with PIPEDA by implementing safeguards such as contractual clauses and data protection agreements. By using our services, you acknowledge and consent to such transfers.

9. External Links & Third-Party Services

Our website may contain links to external sites or services that are not controlled by us. We are not responsible for the privacy practices of third-party websites. We encourage users to review their privacy policies before providing personal data.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect legal, technological, or operational changes. Users will be notified of significant changes via email or website notice. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

For any questions, concerns, or privacy-related requests, please contact:

Privacy Officer: TapConnector

Email: [email protected]

Phone: 905-497-3763

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.