About Us

Simplifying Marketing Strategy For Every Business

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About Us

Running a local business today means wearing too many hats. Between serving customers, chasing leads, and keeping up with admin, it’s easy for important opportunities to slip through the cracks. That’s where TapConnector™ comes in.

We don’t just give you another piece of software. We help you put the right strategy in place, then back it with tools and systems that fit your business. Our focus is simple: help you capture every lead, follow up faster, and build stronger customer relationships—without adding more to your plate.

At the heart of TapConnector is AI, but we see it differently than most. It’s not here to replace people. It’s here to support your team—taking care of routine calls, follow-ups, and reminders so you and your staff can focus on what really matters: serving your customers.

Think of AI as a force multiplier for your business. It doesn’t replace effort; it makes your effort go further. With TapConnector, even a small team can work like a much bigger one—answering every call, booking more jobs, and keeping customers happy around the clock.

We Specialize in Marketing Systems and Automation for Your Business

Our goal is to help businesses engage with their customers and prospects quicker & easier to improve overall customer experience to help everyone grow.

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Why People Choose Us

20,425

Marketing Agencies

1.2M+

Businesses

622.4M

Leads

9.2B+

Conversations

We’re people too. We know trust matters. That’s why our systems are built to be clear, secure, and tailored to your goals. Every setup is customized so your assistant sounds like your business, works the way you do, and reflects the brand you’ve worked hard to build.

TapConnector™: strategy first, systems second, always built to support the people behind the business.

Frequently Asked Questions

Book a FREE discovery call to learn about setting up an AI Assistant for your business today!

What is TapConnector?

TapConnector is an all-in-one marketing, CRM, and automation system built for local small–mid-sized businesses. We set it up and run it for you—from capture to follow-up—while your team gets logins to send campaigns, reply to leads, and view clear metrics. The cost of your tattoo depends on several factors, including the size, design complexity, and time required for completion. We offer three packages to fit different needs: Basic, Premium, and Exclusive. During your consultation, we’ll provide an estimate based on your design and preferences.

Do I have to replace my existing crm or tools?

No. TapConnector connects to 1,200+ apps and tools, so you can keep what you already use. We handle the connections for you. Over time, many clients choose to cancel redundant tools (e.g., separate chat widgets, email/SMS platforms, form builders) because those features are built in—but that’s your call.

How does the AI know when to reply?

We configure clear triggers so the assistant only responds when appropriate (e.g., website chat, after-hours, or specific campaign tags). No trigger, no reply—your team stays in control.

Can we hand off to a human at any time?

Absolutely. A team reply or a simple tag/setting pauses the AI. You can switch it back on later or route to a different workflow.

What happens if the AI doesn’t know an answer?

It won’t guess—if unsure, it asks a brief clarifying question; otherwise it captures the lead (name/contact + question) and hands it to your team, and we use those gaps to improve the knowledge base.